At NightyDress.com.pk, we aim to ensure your satisfaction with every purchase. However, in case you’re not completely happy with your order, we have outlined our Refund and Return Policy below.
1. Return Period
We offer a 15-day return policy. If you’re not satisfied with your purchase, you can return the item within 15 days of receiving it.
2. Conditions for Return
- Items must be returned in their original condition, unused, and with all tags attached.
- The item must be in the same packaging it was delivered in.
3. Non-Refundable Items
- Night Dresses that are damaged or faulty upon receipt are not eligible for a refund.
- If the item has been worn or washed, returns will not be accepted.
4. Process for Returning Items
To initiate a return, please contact our customer support team at [contact email/phone]. Once your return request is approved, we will guide you through the process and provide return instructions.
5. Refund Procedure
Once we receive the returned item and confirm it meets the conditions, we will process the refund. Refunds will be made to the original payment method used during the purchase. Please note, it may take 5-7 business days for the refund to reflect in your account.
6. Exchange Option
If you would prefer to exchange the item for a different size or style, we can assist you with that as well, depending on stock availability.
We want to make your shopping experience with us as seamless as possible. If you have any further questions, don’t hesitate to contact our customer service team. Thank you for shopping with NightyDress.com.pk!Need help?
Contact us at {nightydress.com.pk@gmail.com} for questions related to refunds and returns.